Sunday, January 10, 2016

iPhone Mov Videos Are Playing sideways

Quick fix 

Movie rotator : http://movierotator.com saves as mp4



The Mov thumbnail image in Windows would display rotated and if played in Media player would play sideways.

I assumed it would be all sorted by now many years later but unfortunately not.

The Mov videos I had were as far back as the iPhone 3GS (2009/10), and it was time to sort through around 400 videos.

All will need to be rotated 90 degrees.

I found that VLC, and QuickTime would play a lot of the videos correctly but Media player did not.

Depending on how you hold the camera while recording would change the outcome of the thumbnail preview and playback.

Holding the camera Vertically (Home Button Down) the picture in windows would display to Left.

Holding the camera Upside Down (Home Button Up) the picture in windows would display to Right.

Holding the camera Correctly (Home Button Right) the picture in windows would display Correctly.

Holding the camera To Left (Home Button Left) the picture in windows would display it Upside Down.


When recording videos on an iPhone it is best to make sure the Volume buttons are facing down.

What a pain, as you know cameras have always taken photos with your pointer finger, what bright spark said change it to your Left thumb.

I decided to purchase Quicklime Pro as it said it world be able to rotate the video.

This did not work because when you open the MOV files with QuickTime it would automatically fix the video so therefore there was nothing to rotate.

If you tried to rotate the video it would save it rotated.

After two months of support Apple QuickTime told me that there is no problem with QuickTime Pro and it was a Microsoft Windows issue.

If QuickTime pro for windows doesn't work then why sell it for windows.

Converting these usually looses some quality so keeping the videos as MOV with QuickTime was what I thought to be my best option.

I made an appointment to speak to Microsoft, they logged into my Computer found that my media player library was corrupt causing the thumbnail cashe to display a rotated video image, but when they played a video it still was rotated in media player.



Troubleshoot library

Close Media Player

Make your way to control Panel, then Troubleshooting , Then View all, Then  click on Windows Media Player Library


Then Next


Apply Fix


As you can see the library is corrupt, press close



Go to Start the type : services.msc

Click on services.msc

 

Right click on Windows Media Player network Sharing Center and click Stop



Make your way to C:\Users\Loza\AppData\Local\Microsoft\Media Player

Replace Loza with your username

Delete the Media Player folder



Click on Media Player

This will rebuild the library

Click Start, then type troubleshooting, click on troubleshooting then click view all

Double click on Windows Media Player Library

If you still get Media library is corrupt, then continue.



Uninstall Windows Media Player

Go to Start, then in search type  Windows features

Click on Turn Windows features On or Off.

Scroll down and untick Media features, then reboot the computer



Reinstalling Windows Media Player

Go to Start, then in search type Windows features

Click on Turn Windows features On or Off.

Scroll down and tick Media features, then click OK


Try troubleshooting again, if you still have issues.

http://diagnostics.support.microsoft.com/diagprov/provision/MicrosoftFixit.WinMediaPlayer.RNP.Run.exe?_tenant=mats&diagid=WinMediaPlayer&entrypointid=RNP&_ext=.exe















Unfortunately there was nothing more they could do.


This does not happen in windows 8.1 all video play fine in Windows media Player


Here is a good explanation : http://keyj.emphy.de/exif-orientation-rant/


Tools i used

Exiftoolgui : http://u88.n24.queensu.ca/exiftool/forum/index.php?topic=2750.0



Make sure you enable "Show Composite Tags in view ALL" in the Options tab.




There seems to be a lot of discussion about this over the years here are a few.

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/my-iphone-mov-files-play-sideways-in-media-player/4419e884-0c35-493b-8399-4b0db1d77162?page=2

https://www.avforums.com/threads/rotate-a-quicktime-mov-file.59954/

http://superuser.com/questions/564233/iphone-recorded-videos-getting-rotated-on-windows-systems


http://keyj.emphy.de/exif-orientation-rant/

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/my-iphone-mov-files-play-sideways-in-media-player/4419e884-0c35-493b-8399-4b0db1d77162


http://video.stackexchange.com/questions/15390/best-way-to-batch-rotate-3000-h-264-videos

https://discussions.apple.com/thread/3311176?start=0&tstart=0

https://discussions.apple.com/thread/3501039?start=0&tstart=0

https://www.avforums.com/threads/rotate-a-quicktime-mov-file.59954/

http://superuser.com/questions/570999/an-mov-video-that-is-upside-down-in-windows-appears-right-side-up-in-osx

https://dawsonweb.wordpress.com/2013/05/18/irotate-a-useful-tool-to-rotate-your-iphone-video/

http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/


Windows live Movie Maker works well and quick - Not supported any longer but if you do find a copy install then drag in the Mov file.

Then click rotate left twice until the image displayed is the correct way round.


Then click save video.


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